Terms and conditions
These Terms and Conditions ("Terms") govern your use of Jet Casino (the "Site"). By accessing, using or participating in the Site, you agree to be bound by these Terms.
Account Registration
- Eligibility: To register for an account with the Site, you must be at least 18 years old and comply with all applicable laws and regulations.
- KYC and Verification Requirements: We may request documentation to verify your identity and age. You are responsible for providing accurate and complete information.
- Responsibility for Account Security: You are responsible for maintaining the confidentiality of your account login credentials and ensuring that only authorized persons access your account.
Deposits and Withdrawals
- Accepted Payment Methods: We accept deposits through Interac, Visa/Mastercard, Neosurf, Jeton, BTC, ETH, LTC.
- Minimum and Maximum Limits: The minimum deposit limit is C$10 for all methods except crypto (C$20). The maximum withdrawal limit per day is C$5,000, and per month is €125,000.
- Processing Times and Fees: Deposits are processed instantly, while withdrawals take 0-24 hours for Interac e-Transfer, 15 minutes for crypto, and 1-3 days for bank wire.
- Anti-Money Laundering Policy: We may request additional documentation to verify the source of funds.
Bonuses and Promotions
- How Bonuses Are Credited: Bonuses are credited automatically upon meeting the qualifying criteria, subject to our promotional terms and conditions.
- Wagering Requirements: Bonuses must be wagered 40 times (35 times for VIP levels) within 30 days of activation.
- Expiry and Abuse Clauses: We reserve the right to revoke or modify bonuses if we suspect abuse.
Gameplay and Fairness
- RNG Usage: Our games use Random Number Generators (RNGs) to ensure fairness and randomness.
- Game Malfunctions: In the unlikely event of a game malfunction, we will void all bets and issue a full refund.
- Limits on Play and Responsible Gaming Tools: We offer deposit limits, wager limits, and session limits to help you maintain responsible gaming habits.
Responsible Gambling
- Self-Exclusion Options: You may self-exclude from the Site for a specified period or permanently by contacting our support team.
- Deposit, Wager, and Session Limits: We offer tools to limit your deposits, wagers, and session duration.
- Help and Support Links: We provide links to responsible gaming organizations, such as GamTalk.ca and ConnexOntario.
Prohibited Activities
- Bonus Abuse: Engaging in bonus abuse, including but not limited to using bots or automated systems, is strictly prohibited.
- Fraud, Collusion, or Manipulation: Any attempt to manipulate or collude with others for unfair advantage will result in account closure and potential law enforcement action.
- Use of Bots or Automated Systems: Using software that interacts with the Site in an unauthorized manner is strictly prohibited.
Account Suspension and Closure
- Voluntary Account Closure: You may close your account at any time by contacting our support team.
- Breach of Terms: We reserve the right to suspend or close accounts that breach these Terms or engage in prohibited activities.
- Inactivity and Dormant Accounts: If your account remains inactive for 12 months, we may charge a dormant account fee.
Privacy and Data Protection
- Information Collected: We collect information necessary to provide services, including personal data and payment details.
- Use and Storage of Personal Data: We use secure servers to store and protect your personal data in accordance with applicable laws.
- GDPR Compliance (if applicable): If you are an EU resident, we comply with the General Data Protection Regulation (GDPR).
Limitation of Liability
- Losses: We are not liable for any losses resulting from system errors, third-party links, or other unforeseen circumstances.
- System Errors: In the unlikely event of a system error, we will void all bets and issue a full refund.
- Third-Party Links: You acknowledge that linked websites and resources are independent of the Site.
Amendments and Updates
- Right to Modify the Terms: We reserve the right to modify these Terms at any time without notice.
- Notification of Changes: Changes will be posted on our website, and you agree to check for updates regularly.
